izy remboursement coronavirus

Marlioz, le 31 décembre 2020

Currently, no health restriction related to COVID-19 limits entry in France from one of the member countries of the European Union. Passengers traveling to or from the UK on a Eurostar train are required to adhere to specific measures taken by the carrier to protect passengers and staff and ensure a high standard of cleanliness and hygiene. Dans le cas des vols secs, il n'y a aucun changement dû à l'épidémie de Covid-19 : c'est la législation européenne classique qui s'applique (lire notre article sur les droits des passagers). 9369 Paris-Bruxelles départ 17h25 à Paris et arrivée 18h47 à Bruxelles, Le samedi (et jours fériés) : Suite à l’épidémie du Coronavirus, aussi connu sous le nom COVID-19, nous faisons le point sur les mesures mises en place par les principales compagnies ferroviaires, aériennes et de bus desservant la France. 2. It is always possible to exchange or have your TGV Lyria tickets refunded free of charge, for any trip up to 4 January 2021 inclusive: info here. Pour les réservations effectuées à partir du 6 avril 2020, nous vous conseillons de prendre en compte les risques liés au coronavirus (COVID-19) ainsi que les mesures mises en place par les différents gouvernements. 9340 Amsterdam-Paris départ 11h15 à Amsterdam et arrivée 14h35 à Paris  - Les voyageurs dont le voyage nécessite d'être modifié et dont nous disposons des coordonnées, seront contactés. Izy Checkout se charge de tout Avec plus de 500 applications disponibles dans l'App Store de Shopify, vous avez beaucoup d'options lorsqu'il s'agit d'étendre les fonctionnalités de votre site e-commerce. Partir à Bruxelles, c'est IZY ! In order to free every other seat, the location of certain passengers on board the train had to be changed. To protect your health and others’, everyone must complete an online Passenger Locator Form before arrival in the United Kingdom. Le Vélobleu et le e-Vélobleu en mode travail et loisirs, des moyens de transports 100 % efficaces Si le billet est échangeable selon les conditions d’après-vente, le billet peut être échangé avant le voyage sans frais d’échange, mais avec le paiement d’une éventuelle différence de prix. Since the curfew does not affect inter-regional journeys, buses will run normally even after 8 p.m. The Belgian authorities ask you to complete a passenger tracking form (PLF) within 48 hours of your arrival in Belgium. - In case of travel, you must fill in the "Travel Certificate" which can be downloaded from the website of the Ministry of the Interior. 9011 > Paris to London at 08:13 TER is a train and coach service operated by SNCF and regional governments across France. 27/10. If you make your request after the departure of your train or you have an issue cancelling your ticket, you can request a refund via the Customer Service, within 60 days, using the following SNCF form. sous forme d’e-Vouchers (montant du billet majoré d’un geste commercial de 15 € complémentaire par billet). From 15 December, the UK is launching the Test to Release program, which allows you to book a COVID-19 test to be performed from the 5th day of isolation, at a private clinic. Ex. All travelers who have made a reservation for this period will be contacted by BlaBlaBus, with the terms of reimbursement. sont tenus de disposer d’un résultat de test négatif sur la base d’un test effectué au plus tôt 48h avant l’arrivée sur le territoire belge. Failure to comply with this legal obligation could result in you being fined by UK authorities and fined up to £ 100. You will not be able to retrospectively request an electronic voucher for a past travel date. More information here.   De plus, la détention d’une réservation sur le train que vous souhaitez emprunter est obligatoire pour vous garantir l’accès à bord. Déplacement autorisé Merci de consulter le site du gouvernement pour plus de détails sur les trajets autorisés. 9423 Paris-Essen départ 09h55 à Paris et arrivée 14h31 à Essen the Ministry of Europe and Foreign Affairs. 9364 Amsterdam-Paris départ 15:15 à Amsterdam et 17:13 à Bruxelles  * Note: Resumption of traffic from the United Kingdom to continental Europe, more info under the Eurostar measures. Les enfants bénéficient-ils d’un tarif Thalys spécial ? Unfortunately, you will no longer be able to request a voucher after this date. Passengers are therefore required to wear a mask or alternative covering their nose and mouth in stations and on board Eurostar trains. If your trip has been scheduled between 8 September 2020 and 28 February, 2021, you can benefit from a refund in the form of an e-voucher or a free exchange in the same comfort class as the reservation (free of charge). Opening hours: Monday to Friday from 08:00 AM to 08:00 PM 9364 Amsterdam-Paris départ 15h15 à Amsterdam et arrivée 18h35 à Paris •   TER tickets in connection with a TGV or INTERCITES route: all trips up to and including 4 January may be canceled without any charge until the train departs. The deadline for submitting your voucher request is the day before departure (of your outward journey in the case of a return journey), at midnight. E-ticket support service: Pour effectuer cet échange, il est demandé aux voyageurs ayant réservés sur notre site web de contacter notre service clientèle par téléphone (Belgique : +32 2 808 19 17, France : +33 1 83 75 49 69, Allemagne : +49 6 21 37 90 91 44, Pays-Bas :+31 800 370 00 00 ). * Certain promotional rates remain non-exchangeable and non-refundable. Discover the Air quality on board our trains. If you have booked your ticket through a travel agency, please contact the travel agency for the exact exchange / refund conditions. For customers who need a certificate to travel during the curfew between 8pm and 6am, these are available as well as their terms of use on https://www.gouvernement.fr/en/coronavirus-covid-19. Pour plus de détails des exceptions et des informations mises à jour régulièrement, veuillez consulter le site web du Auswärtiges Amt. Please bring a printed or handwritten copy of this form and sign it. If you are traveling as a couple or a family, you can stay together. Que dois-je faire si le montant de ma commande est différent du montant de mon/mes e-Voucher(s) ? BUSINESS 1ERE class is not available for booking for travel between 1 November 2020 and 31 January 2021 inclusive. An additional charge of € 40 / £ 30 per person per way apply for exchanges within 14 days of original departure. You can make the request via this link. Between 4 November and 13 December 2020, the traffic is reduced to one round trip per day: only the following trains: n ° 9241 (direction France-Italy) and n ° 9240 (direction Italy-France) will be running. Même chose pour les billets Thalys et Izy. Du 07/11/2020 au 12/12/2020, seuls les trains suivants circuleront : 9424 Bruxelles-Paris départ 10:43  Cookie Settings A form (in English) with contact details must also be completed online within 48 hours before departure. If you are unable to cancel your order via the above channels as a priority, please do not hesitate to contact our customer service: info@lyria.com. In accordance with the latest government announcements, travel restrictions will be eased and a curfew will take place from 8 p.m. to 6 a.m. from 15 December instead of the lockdown. - 1 round trip between Paris and Amsterdam every day of the week Les clients sont invités à contacter le service client Thalys par téléphone, afin de bénéficier de ces mesures spécifiques, car elles ne sont pas disponibles pour une après-vente sur notre site internet. However, make sure you'll respect the rules of social distancing. You can contact CFF / SBB customer service. À propos de Thalys Train cleaning processes are strengthened, and resources increased to ensure trains have sufficient stocks of soap and toilet paper. TAKING ACTION TO PROTECT YOU  |   SPECIFIC CONDITIONS FOR TRAVEL ON TER   |  INFORMATION ON EXCHANGES AND REFUNDS, |  FRENCH GOVERNMENT MEASURES  |  TRAFFIC  |  QUESTION/ANSWER. Si vous avez prévu un séjour dans l’Hexagone, la SNCF a annoncé la gratuité des frais d’échange et de remboursement jusqu’au 30 avril inclus. 9473 Paris-Bruxelles départ 17:55. En cas d’absence de résultats de test demandés, afin de permettre aux clients concernés de pouvoir s’organiser, un échange sans frais du billet est accordé pour une autre date de départ allant jusqu’au 15 janvier 2021. For a free refund, go to: You can also quickly exchange your ticket if you really need to travel. In the context of the implementation of the state of health emergency in France and more generally in Europe, entry and travel restrictions have been put in place. New measures regarding travel from the UK to Belgium, between December 23 and 31, have been announced. In this context and to allow you to better prepare your trips for the Christmas holidays, you can now book your tickets without hesitation on OUI.sncf: All our tickets are exchangeable and refundable free of charge until 4 January until the very last moment (and until 1h30 before departure for OUIGO). Browse our 100’s of destinations you can jet off to with easyJet, and with thousands of seats at just £19.99, we know we have a deal you will love! For journeys between 5 January and 7 March 2021: •    TGV INOUI and INTERCITES: exchange or cancellation of your tickets can be done up until the departure of your train via the ‘My bookings’ section or via the ‘My trips’ section on the mobile app.   ).Please try again or check the status of your booking with our Contact Centre on +32 70 79 79 79 (€0.30/min). The Robert Koch Institut website should be consulted very regularly (information available in German and English). The health authorities in the countries served by Thalys have issued various travel recommendations. In accordance with the latest government announcements, travel restrictions will be eased and a curfew will take place from 8 p.m. to 6 a.m. from 15 December instead of the lockdown. More information on Flixbus. This measure does not apply to the Transilien network. - 2 round trips between Paris and Brussels from Monday to Friday and 1 on weekends - What are the terms and conditions for carrying my luggage? Pour plus de détails et des informations mises à jour régulièrement, veuillez consulter le site web du ministère de l’Europe et des Affaires étrangères. In the event of an exchange, if the price of the new ticket is higher, the price difference will be your responsibility. L'offre IZY en 3 mots : Le prix : à partir de 10€ (1). Due to the need to carry out this check, we ask travellers to check in at least 40 minutes prior to departure. Pour plus d'informations et pour retirer votre consentement, consultez notre politique de confidentialité, Affiliation 9472 Essen-Paris départ 15h50 à Essen et arrivée 20h05 à Paris For any clients who who do not have a mask, masks will be on sale in the station and the surrounding areas. The test is free for people entering the country from risk areas, within 10 days after entering until 1 December. Veuillez nous excuser pour les désagréments engendrés. 1. Si vous avez payé avec des chèques vacances, merci d'effectuer votre demande de remboursement via notre formulaire de réclamation. Book online today! entering the UK. Thalys. • For an exchange, we invite you to make your request from the "My bookings" section, you can exchange your tickets free of charge according to the conditions. This specific information takes precedence over any other information you may obtain elsewhere. 9316 Bruxelles-Paris départ 09h16 à Bruxelles et arrivée 10h38 à Paris  Pour plus de détails, des exceptions et des informations mises à jour régulièrement, veuillez consulter le site du SPF Affaires Étrangères. Note: for trips between 3/12 and 7/03, in case of exchange, if the price of the new ticket is higher, the price difference will be at your expense. La circulation des trains IZY est suspendue. Note: in the event of an exchange, for journeys between 3 December, 2020 and 4 January, 2021, if the price of the new ticket is higher, the fare difference will be at your expense. Please note that it is forbidden to go to Brussels to make a connection to the Netherlands, Germany or any other destinations outside of Belgium. 9435 Paris-Essen départ 11h55 à Paris et arrivée 16h31 à Essen (limité à Bruxelles le 25/12 et 01/01) You are accessing this page in its beta version. For further details, exceptions and regularly updated information, please visit the Nederland Wereldwijd website. 9339 Paris-Amsterdam départ 12:25 à Paris et 13:52 à Bruxelles  Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for  Eny, ary daty marina dia ny 22 marsa. 9014 > London to Paris at 09:22 Note that you will not be able to travel if you do not have a negative PCR test within 72 hours of travel. Politique sur les cookies Au cœur du réseau de transports Franciliens, Île-de-France Mobilités fédère tous les acteurs (voyageurs, élus, constructeurs, transporteurs, gestionnaires d’infrastructures…), investit et innove pour améliorer le service rendu aux voyageurs. Whether you travel regularly or occasionally, we can get you there. Only Belgian citizens and residents are authorized to travel, with a few exceptions. For more details and regularly updated information, please consult the website of the Ministry of Europe and Foreign Affairs. Les voyageurs sont tenus de remplir un formulaire d'enregistrement numérique à leur entrée sur le territoire afin que les autorités sanitaires locales puissent vérifier si la quarantaine est respectée. Test to release Information concerning children under 16 must be added on the same form as their parent or guardian. sous forme d’un remboursement classique. high-speed trains "Sapsan" Moscow, Saint Petersburg "Allegro" Saint Petersburg, Helsinki "Strizh" Nizhny Novgorod, Berlin "Lastochka" Contacts . Travelers should contact the local health agency in their region (list by region) to perform the test within 48 hours after entering Italy and self-isolate while awaiting the results. Once on French territory, the traveler must comply with the restrictive measures in force: Due to a curfew between 8 p.m. and 6 a.m., travel is prohibited except for professional and certain personal reasons. Si votre train a été supprimé, vous recevrez ou avec reçu une communication personnalisée vous informant des différentes mesures proposées. Due to a curfew, anyone travelling on French territory between 8 p.m. and 6 a.m. must be provided with a "derogatory travel certificate". The exact exchange / refund conditions therefore depend on the distribution channel used when purchasing the ticket: If you have booked your ticket via CFF: you can obtain a reimbursement free of charge at the counter or via the call center, for any trip up to 4 January 2021 inclusive. For more details, exceptions and regularly updated information, please visit the website: FPS Foreign Affairs website. 9339 Paris-Amsterdam départ 12h25 à Paris et arrivée 15h44 à Amsterdam All OUIGO train tickets are exchangeable and refundable free of charge until 4 January inclusive, up to 1 hour 30 minutes before your train departs. Recherchez une information. À la suite des nouvelles mesures de lutte contre le covid-19 prises par le gouvernement néerlandais, les voyageurs venant d’une zone à risque sont tenus de présenter des résultats négatifs d’un test PCR pour pouvoir rentrer dans le pays. Si le billet n’est pas échangeable, un e-Voucher peut être délivré par le service clientèle (montant du billet majoré d’un geste commercial de 15 € complémentaire par billet), si la demande est introduite dans les 30 jours après la date de voyage initiale.

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